February 12,2003                              

STUDY ABROAD TASK FORCE REPORT       

Perspective: In response to President Rodney Smith's request that student participation
in Study Abroad programs be raised from the current participation level of approximately
twenty percent to a significantly higher level, interim Provost Edward Cody directed
faculty liaison Richard Lowell to assemble a group of faculty and staff persons to study
the current structure and effectiveness of Study Abroad programs and make
recommendations for implementing the President's challenge to increase student
participation. At the September 18, 2002 meeting of the Study Abroad Committee,
chaired by faculty liaison Richard Lowell the Task force was formed. In addition to
volunteers among Study Abroad Directors, additional appointments were made by
Richard Lowell from persons known to have an interest in Study Abroad. The
membership consisted of the following:

Robyn Perricelli
Joseph Dallon
Vassiliki
Flenga
Niza
Fabre
Maxim Goldberg
Ting Gong
Howard Horowitz
Richard Lowell
Andre Perry
Steve Perry
Susie Rachouh
Michael Riff
Ed Shannon
Debra Stark
Angelo Tarallo

Joe Dallon was elected committee chairperson.

In evaluating the Study Abroad Program the task force was asked to address the
following questions:

1. Should all Study Abroad Programs continue in their present form and without
change?

2. Why does Ramapo College have relationships with specific international
institutions, and should these relationships continue.

3. Are Ramapo's relationships with all international institutions as viable as they
                     might be?

4. Is Ramapo College missing out on more viable relationships in other countries
and areas around the world because of its ties to the international institutions
with which it is presently involved?

5. How much student aid is necessary in order to maintain and increase student
participation in Study Abroad Programs?

6. Do we have specific and well-articulated policies for faculty and student
responsibilities?

7. Is the issue of faculty and staff compensation clearly articulated, and is it
equitable?

8. Might it be feasible for Ramapo to develop semester-long Study Abroad
Programs?

9. What might be the most effective oversight system for governing Study
                  Abroad Programs here at Ramapo College?

During the first meeting [September 24, 2002] of the task force the above list of questions
were expanded to include the following:

1. Given the goal of increasing the number of students participating in Study
Abroad Programs, to what extent will it be necessary to increase faculty and
staff personnel?

2. What might be the best long-term location for the Study Abroad office?

3. Assuming the continuation and expansion of a global education program here
at Ramapo, what might be the advantages of regional focus that will define
Canada, Latin America, and the Caribbean as areas of special interest for the
Ramapo College community?

4. Might it be desirable to establish a Ramapo College "Campus Abroad" if it
could be done cost effectively?

5. What might be the most effective method for evaluating Study Abroad
courses and locations?

6. What might be the most effective administrative structure for insuring
increased success in Study Abroad Programs?

7. Might it be advantageous for Ramapo College to become a member of the
New Jersey Consortium for Study Abroad?

Realizing the high degree of difficulty for adequately addressing all of the questions in
sessions consisting of the entire task force membership within the time frame suggested
by interim Provost Cody, the questions were grouped according to categories; Policy,
Program, and Structural were assigned to small groups. It was further agreed that the
small groups would meet separately and forward outcomes to task force chair Joe Dallon
for assembly and distribution to the full membership. Discussions of their reports would
take place at the once-weekly scheduled meetings. The subcommittees and the tasks with
which they were charged are as follows:

Policy Issues- The tasks included protocol for initiating new courses / programs,
articulation of policies for faculty and student responsibilities, and guidelines for
faculty and staff compensation
Ting Gong
Ed Shannon
Debra Stark

Program Issues—The tasks included evaluation of present programs, guidelines
for program establishment, feasibility for the development of semester-long
programs, and funding for Study Abroad Programs.
Niza Fabre
Richard Lowell
Michael Riff
Maxim Goldberg

Structural Issues- The tasks included evaluation of present program structure,
administration of study abroad office, and the value and composition of a Study
Abroad Advisory Board.
Joe Dallon
Andre
Perry
Steve Perry
Angelo Tarallo

POLICY ISSUES:

Protocol For Initiating New Courses

Step I. A new program may be initiated by a faculty member or a convening
group. The originator shall prepare a brief description of the proposed program
and submit it to the Study Abroad Director [a proposed new position that is
described in appendix 1J. The Director will determine the feasibility of including
the new program based on need. Area and regional competition, likelihood of
attracting a consistent minimal number of participants from both resident and
non-resident student populations, and from non-matriculating students, will be
among the determining factors for accepting the proposed program. The Study
Abroad Director will confer with the advisory commission (described in at the
end of this report), the program originator, and with appropriate Study Abroad
Program Directors (formerly known as Study Abroad Directors).

Note: A non-academic person who does not belong to a convening group may be
eligible to become a program director, however, the application for initiating a
new course must go through a convening group. Convening group approval also
applies to faculty persons.

Step II. The Study Abroad Director will visit with the originator and / or the
convening group, if deemed necessary, for further clarifications and explanations
of the proposal.

Step III. Should the proposal be approved, it will then be sent back to the
originator(s) for development of syllabus and other relevant information such as
itinerary, including field trips where applicable, cooperating lecturers, availability
of facilities and other resources at participating institutions, arrangements
allowances for meals, transportation arrangements, cultural elements, etc.

Step IV. The detailed package will then be forwarded to the Study Abroad
Director.

Step V. The Study Abroad director will work with the Program Director in

making all arrangements [travel, accommodations, transfers, tours, meals,

lectures, etc.] for the trip. The Director will also arrange for printing the course

brochure, publicity, pre-departure orientation session(s), and other pre-departure

essentials. With the Program Director, the Director will also determine the

student cost for the program.        
                                          

Articulation of Policies For Faculty and Student Responsibilities               

In concert with the Provost and / or his / her agents or representatives the policies

for responsibilities for faculty and students shall be articulated.

Guidelines For The College:

1.     Issues of health and safety while traveling and studying abroad. This will
include preparatory information concerning immunizations, availability of
medical care abroad, cost factors, emergency medical care, and related
issues.

2.     Provide pre-departure information concerning personal safety,

environmental, legal, political, cultural, and religious conditions where
applicable.

3.       Establish guidelines for participation based on prevailing health status of
all participants, particularly in relation to potentially stressful environments.

4.     Establish provisions for travel accideni insurance, or facilitate means of
        acquiring same. Determine potential health and safety risks prior to
         establishing ail programs.

5.     Establish connections for providing emergency medical and professional
        care while studying and traveling abroad.
6.     Communicate applicable codes of conduct and consequences for

         noncompliance to all participants. Establish guidelines for addressing
         violations of codes of conduct.

7.     Establish a means of effective communication with a college administrator
        authorized to make decisions concerning events while studying and
        traveling abroad.

8.     Establish clear and enforceable guidelines for determining eligibility for
       
participation in study abroad programs.

9.     Establish clear limits as to the extent to which a sponsor's responsibility
        for participants ends.

Guidelines For Participants:
1. Participants must attend the orientation process.

2. Provide study abroad office will all pertinent health information, including
mental health, and known physical limitations.

3. Supply emergency contact information.

4. Must be apprised of all rules and regulations governing study abroad in host
country and in general.

5. Accept responsibility for personal conduct at all times in host country and
abide by program policies.

6. Provide all information requested by study abroad office concerning family
and personal information. A copy of the participant's passport identification
shall be filed with the study abroad office.

Guidelines For Faculty Compensation

1. Financial support should be uniform regarding duties and responsibilities
of faculty directors and assistants.

2. Compensation for Program Directors and instructors should be on a per credit     
basis, the number of which shall be determined by the range of duties and
responsibilities.

3.   Program directors should be compensated for additional work such as

administrative and related duties during both the planning and implementation
stages of the program.

4.   Program assistants should be paid on a per credit basis. A rate of 1.5 credits
for a three-week experience is suggested. In certain circumstances this rate
may be increased, based on expanded duties and responsibilities.

5. The credit value of study abroad courses shall be determined by criteria
comparable to those used for other Ramapo College courses with similar
workload levels regarding preparation and delivery of course content, along
with various management and administrative responsibilities.

Feasibility/or Developing Semester-Long Programs

The challenge has been given by President Smith and acting Provost Cody for Ramapo to
increase the number, by up to eighty percent, over a four-five-year period, from the
current level of approximately twenty percent, of our students who are participating in
study abroad programs. One aspect of this will certainly be in expanding present winter

and summer programs and in including summer and semester-long programs. Clearly,

the time is ripe for this type of expansion. As the college of choice for a global

education, we must become involved in offering programs of longer duration. In
addition, the world in constantly shrinking with respect to cultures, languages,
technology, and politics. We must be on the cutting edge of these developments. Among
the necessary elements required for us to reach this goal are:

1.     Making study abroad more affordable to a wider range of our students,

particularly those of African-American and Hispanic/Latino decent. And
even though some progress has been made in reducing costs, for many
students study abroad remains an option that is too expensive.

2.    Advisement must be improved for students considering study abroad.

3.     More faculty and staff personnel must be encouraged to develop new
study abroad programs.

4.     We must make it more rewarding for additional faculty and staff to
participate in study abroad.

5.     A more effective plan must be developed for supporting study abroad
programs.

Funding For Study Abroad Programs

Presently, funding for study abroad programs comes almost exclusively from tuition and
fees paid by student participants, including the credits awarded to faculty directors and
assistants- The college must make greater contributions to the program. There are a
number of ways by which this might be accomplished. Among them are private grants,
state and federal grants, and endowments. One of the responsibilities of the Director of
Study Abroad might be to become very actively involved in fund raising for this purpose.

STRUCTURAL ISSUES

Evaluation of Present Program Structure

Strengths in The Present Study Abroad Program

1.     There is a core of dedicated faculty who strive to promote quality
                  experiences in the various programs that are currently running.

2.     We have committed and supportive personnel in the study abroad office
who strive to promote success in the individual programs.

3. The programs present diverse offerings and are innovative and creative.

4. All schools are represented in the programs that are offered.

5. The programs are offered in winter and summer sessions.

6. Most programs offer wide accessibility because of their short-term nature.

7. A measure of the strength of the Study Abroad Program to date is illustrated
in Appendix II.

Issues and Challenges in The Present Study Abroad Program

1.  The need for a more comprehensive definition and articulation of a vision
for study abroad with respect to aspirations and expectations.
2.     The lack of definable and available structure and resources for making
meaningful changes in present programs.
3.     The lack of clear leadership in the present program.

4.    The concept of study abroad, as it now exists, falls outside the core of the

general (education) curriculum. It should be within that core and linked to
foreign language study and to the international/intercultural education
experience

5.     The need for a better marketing program for study abroad.
6.     The jack of significant financial resources for student scholarships and
program promotion.

7.     Inclusion of the concept of study abroad in student advisement.

8.     Articulation of a clear and equitable policy for faculty compensation,

based on duties and responsibilities. [Some faculty directors serve in the
capacity of instructor, director, facilitator, chauffeur, administrator,
counselor, tour guide, chaperone, surrogate parent, etc.]
9.     The amount of time [years or semesters] to be allowed for new courses to
become self reliant, before being cancelled must be articulated. This might
be done on a case by case basis.

10. A clear policy regarding minimal enrollment must be articulated

Administration of Study Abroad Office

Distribution of Study Abroad Programs:

Winter- America Southwest, Jamaica, London, and Prague
Summer-
America West, China, Costa Rica (Spanish Language, Tropical Ecosystems,) Ireland, Italy, Puerto Rico
 (beginning summer 2003), Quebec, and South Africa.

A brief history of the origin and development of these programs is attached; Appendix II

Organizational Structure- The present program is structured accordingly:

Susie Rachouh – Director of International/ Intercultural Education
Robyn Perricelli, Study Abroad Coordinator
Richard Lowell, Study Abroad Liaison

Theoretically, both Lowell and Perricelli report to Susie Rachouh. The relationship between Lowell and Perricelli is not clear.
The job description for each is shown in Appendix III, IV, and V respectively.

Study Abroad Office Administration

The present operational structure of the Study Abroad program is detailed in section I of History of Study
Abroad, 1989-2002; Appendix VII. By and large, the decision-making process pertaining to the nature and
structure of Study Abroad Programs is carried out in concert between the Study Abroad directors, the Director for
International/Intercultural Education, the Study Abroad Coordinator, and the Faculty Liaison. The directors exert a significant
 amount of influence affecting a wide range of processes. Standard and uniform rules and guidelines for all processes procedures
 frequently change, often resulting in chaotic situations. Program evaluation, initiation of new programs, institutional
support systems, including but not limited to marketing and promotion, administrative processes, pedagogical issues,
program models, safety issues, insurance matters, crisis management, course design, responsibilities of program
directors, and compensation for directors and assistants and other financial matters are among the many issues requiring
more uniform standards for operation.

All aspects of program operation and management could become significantly
more efficient if a single individual, equipped with a competent and experienced
staff, were to be held accountable for program administration. Implementation of
such a system [structure] would insure greater success in all portions of Study
Abroad. A more efficient organizational structure is proposed in appendix VI.

Composition and Value of Study Abroad Advisory Board

It is proposed that such a board be put in place solely in an advisory capacity for
administrators and faculty directors of the study abroad program. The scope of the
advice might include elements pertaining to policy, program, and structural elements,
both insightful and experiential. Such a group might be particularly helpful as they
possess experience in the travel, insurance, legal, public relations, banking, and political
professions. Membership should consist of the Director of the Study Abroad Program,
Study Abroad Faculty Directors, persons from academic disciplines, and persons from
outside the Ramapo College community. With the exception of (he Study Abroad
Director there would be term limits and members would serve on a rotating basis. The
link from this committee shall be with the Provost and the Study Abroad Director.

Note: The appendices references are in circulation and will be recompiled and
distributed as soon as they have been assembled.

APPENDIX I. Position description / Study Abroad Director
Job Description for Study Abroad Director
Provides overall leadership and direction to achieve Ramapo College of New
Jersey's vision and goals in respect of study abroad programs. An overriding goal is to
have a significant increase in the number of Ramapo students participate in study abroad
programs than we have at the present time. Accordingly, the Study Abroad Director,
working with convening Groups and Deans, shall provide leadership and direction in the
design, promotion, funding and implementation of a comprehensive range of enriching
study abroad programs that will achieve this goal.

The Director should possess the necessary skills, work experience and credibility
to interface and succeed with a wide range of external and internal constituents. In this
regard the Study Abroad Director will be supported by the advice and expertise of an
Advisory Council representing these constituents..

The Director's responsibility shall include maintenance, publication, and ongoing
review of Ramapo's study abroad policies and programs, as well as periodic review of
adherence to these policies and programs. In this respect, the Director shall work with
Convening Groups and Deans, and receive advice from the Advisory Council.

The Administrative functions in the Study Abroad Office shall report through the
Study Abroad Coordinator to the Director of Study Abroad, who shall be responsible for
its administrative efficiency and effectiveness.

The Study Abroad Director shall periodically report to the Convening Groups and
the Administration on progress made towards achievement of the above stated goals.

APPENDIX III. Job description / Professional Services Specialist IV

Title;         Professional Services Specialist IV

Reports to:   Director, Intemational/lntercultural Education

Professional Interaction with:

Study Abroad Program Directors

Director of Business Services

Director of Marketing and Institutional Relations

Bursar

Budget Office

Financial Aid

Supervises:   Full-time Principle Operator Automated Typewriter

3 Student Assistants
Overview:

As Coordinator of Study Abroad J am responsible for the overall coordination ofRamapo
College
's programs. I work closely with program directors to enhance existing programs
as well as develop new programs. I ensure that each program has an orientation with
proper information given to each student that includes pre-departure and re-entry
infonnation. I manage budgets (over $1,000,000) and make sure each program is self-
sufficient.

For the past 4 years I have directed the Costa Rica Spanish language program and
enhanced the excursions to include Tortugaro National Park to see the Logerhead turtles
in nesting season. The past 3 years, I assisted on the London program and prior to that I
was the sole director as well as organized the 25th Anniversary in London for Ramapo
College
faculty and staff.

Publications:

Setting up a Study Abroad Program

The "How to" book on Semester Study Abroad

History of Study Abroad 1989-2002

Specific Duties:

I.     Operations, Development and Administration

1. Work with study abroad directors to create new study abroad programs or enhance existing programs

2. Work with program directors to compile informative orientation booklets
for each program. These booklets contain important travel information on
currency conversion, health and safety, climate, customs, history, flight
information, course syllabus and requirements, phone and phone card
information, etc.

3. Prepare annual budgets for each program; manage budgets so that each
program runs self-sufficiently.

4. Work with travel agent to get the most cost efficient airfares, housing and
excursions for study abroad programs.

5. Assist Ramapo faculty and staff with business travel plans.

6. Advise and council Ramapo and Non-Ramapo students regarding all
Study Abroad opportunities primarily our own, but including programs
offered at other institutions.

7. Assist students with financial aid opportunities.

8. Assist students studying abroad with the add/drop process in conjunction
with the registrar's office.

9. Market the study abroad programs through presentations and public
speaking venues ie. Parents Day, Seminar Classes, Open House, SOAR,
and Study Abroad fairs.

10. Answer all phone and e-mail inquiries regarding Study Abroad.

11. Track students through the SB system. Bill all students for Study Abroad
programs through the FRS system.

12. Work with residents life in assisting students who are studying abroad for
a semester to maintain student-housing status when they return to
Ramapo.

13. Scholarships -promote scholarship availability to students.

14. Keep Registrar apprised of all study abroad programs to be put on the
course schedule.

15. Prepare annual reports regarding the progress of SA programs of the past
year.

16. Develop new brochures and applications annually for each program.

17. Maintain up-to-date information on national policy and legal and financial
issues affecting Study Abroad programs at Ramapo.

18. Attend national conferences regarding liability issues and updates
regarding Study Abroad programs.

19. Direct the Intensa Spanish Language program for the past 4 years.

20. Directed the London, England program for 2 years and assisted for 4
years.

21. Monitor Governmental Travel Advisory postings and Warnings.

22. Oversee the International Scholar Residence. This involves making sure
each room is clean with fresh linens. Purchase necessary supplies, alarm
clocks, blankets, soap, etc. Schedule regular maintenance of property.
Manage budget for International Scholar Residence. Request bids for
large maintenance projects, ie., new roof, carpets, furniture, appliances.

23. Schedule car service for International Scholar pick-up and return to

airport. Assist international scholars with airfare arrangements to return to
their country. Assist International Scholars with Ramapo College
employment forms and act as general liaison for international scholars.

APPENDIX IV. Job description / Faculty Liaison

FACULTY LIAISON POSITION

The Faculty Liaison will have a collaborative relationship with the Director of International and Intercultural
Education although the Director of IIE will have the formal administrative responsibility and authority for the operation
of the Study Abroad Office, the staff of that office, and the study abroad programs of the college.

The Faculty Liaison will be a member of CIE and will represent all Study Abroad Directors.

The Faculty Liaison will work with the Director of IIE, deans and faculty of the college to encourage the
development of the new programs and the continuation of existing programs.

The Faculty Liaison, the Director of IIE and the Coordinator of Study Abroad will collaborate on evaluating
existing and proposed programs.

The Faculty Liaison, the Director of IIE and the Coordinator of Study Abroad will work together in the revision

of college policies governing the creation and running of study abroad programs. It would then go to the

Board of Trustees for formal approval.

The Faculty Liaison will work with the Director of IIE to provide input to the appropriate strategic planning committee
regarding long-range plans for study abroad programs.

The Faculty Liaison will work with the Director of IIE and VPAA to develop and install a system of rewards which encourage
participation of faculty and staff in study abroad programs.

The Faculty Liaison will convene and chair regular study abroad directors meetings and insure that study abroad directors are
 fully informed and involved in all college matters related to study abroad.

The Faculty Liaison will work with the deans, the VPAA and the faculties to insure the best possible connection between
study abroad courses and on-campus curriculum.

Term:              1 year pilot followed by 3 year terms
Process:         Elected by Study Abroad Directors
                       No additional approval needed

Compensation:      3 credits for Fall 2001 and 3 credits for Spring 2002 and for the next two academic years.
                                 Compensation beyond that subject to re-evaluation.

Evaluation:              Evaluation of the position by Director of IIE and Study Abroad Directors in Spring 2002.
                                  Re-evaluation will be every 2 years thereafter.

APPEiNDIX V. Job description / Director of International and Intercultural Education
Director of International and Intercultural Education

Reports to: Associate Vice President for Academic Affairs

Overview

The Director is responsible for providing leadership to Ramapo College students,
faculty, and staff to enhance and increase international/intercultural
programming on campus. This includes, but is not limited to, organizing guest
lectures and lecture series, overseeing the Study Abroad Office, developing and
administering international/intercultural grants, coordinating Ramapo's
involvement with the Fulbright program, and enhancing the international
scholars exchange programs. The Director also designs and oversees a
residential summer program on international relations for gifted high school
students.

Specific Responsibilities

Study Abroad

The Director is responsible for the overall coordination of Ramapo College Study
Abroad programs. In this capacity, the Director works collaboratively with
faculty to both enhance present programs and create new programs. The
Director ensures that the appropriate processes are in place to support, high-
quality study abroad experiences, including pre-departure and re-entry
orientations and the appropriate faculty review of all academic courses taught
abroad for Ramapo credit. The Director also facilitates programs that enhance
students' abilities to participate in stud/ abroad, such as study abroad savings
accounts and study abroad scholarship programs. The Director supervises the
Coordinator of Study Abroad, who is responsible for managing study abroad
budgets, creating itineraries, and promoting programs. In addition, the Director
works with the faculty liaison (convener) for Study Abroad, who represents the
Study Abroad program directors. (This faculty liaison also works on a day-to-
day basis with the Coordinator of Study Abroad.)

Exchange Programs

The Director is responsible for initiating, coordinating and reviewing all mutual
i
nternational exchange agreements, in order to meet the goal of expanding
Ramapo's exchange opportunities for faculty and students as appropriate.

Grants

The Director is responsible for soliciting funding from internal and external
resources to enhance the international/intercultura) curriculum end programming.
The Director identifies potential funding sources in the government and private