JTW & Associates presents three types of modules: Training modules, Policy modules and Communications modules.  These are explained in detail below.

Training Modules

These presentations are intended for human resources personnel, officers, directors, managers and co-workers, utilizing software tools to explain gender transition, review pertinent company policies affecting gender identity, illustrate expected company norms, and use case studies and role playing to address likely issues, questions and concerns.  There are five modules in this series:

1.       Comprehensive Training

2.       Management Issues Training

3.       General Training

4.       Train-the-Trainer

5.       Customization options

Sample Materials

 

Here are sample materials for Comprehensive Training, Management Training and General Training.

 

Policy Development Modules

These presentations are intended for those who are responsible for creating organization-wide gender transition policy, utilizing software tools to explain the business case for specific types of policy, the various policy tools available to organizational policy developers, and a discussion of specific implementation language that might be adopted.  There are six modules in this series:

1. Gender identity EEO inclusion presentation

2. Gender transition policy presentation

3. Notification and mediation policy presentation

4. Draft transition plan presentation

5. Facilities usage policy presentation

6. Insurance benefits presentation  

 

    1. Gender identity EEO inclusion presentation- This one-hour powerpoint presentation discusses the adoption steps necessary for inclusion of “gender identity” in EEO/AA/Diversity policy, the objections to its inclusion and how to address them, the organizational effects of adoption of various definitions of “gender identity” and related terms, and the policy effect on related organizational policies (dress codes, facilities usage, benefits, etc.).   
     

    2. Gender transition policy presentation – This two-hour powerpoint presentation discusses notification and mediation systems for gender transitioning employees, specifications for draft transition plans, specifications for co-worker meetings in cases of gender transition, drafting facilities usage criteria, how to address insurance benefits issues, security clearance issues, and other policy tools specific to the environment.   
     

    3. Notification and mediation policy presentation – This presentation discusses policy tools ensuring that the organization is alerted to cases of gender transition quickly and appropriately, and that a transition plan is successfully mediated.  
     

    4. Draft transition plan presentation – This presentation discusses policy tools for creation of a transition plan that addresses all foreseeable issues, including what to do if the employee is transferred, or the plan requires modification.  
     

    5. Facilities usage policy presentation – This presentation discusses how to create facilities usage criteria that will accommodate all organizational settings, including factory shop floors, production units, offices, branches, leased facilities, and international units 
     

    6. Insurance benefits presentation – This presentation addresses the issues raised by exclusions for transgender-related claims.  Such exclusions will raise questions in cases of male employees who submit insurance claims for female hormones and hysterectomies, and female employees who submit claims for testosterone injections and prostate problems.  If and when such exclusions are removed, it may raise questions about payment for surgical procedures that are related to gender transition.  “Medical necessity” clauses and cost estimates for various scenarios are discussed.    
     

Communication Strategy Modules

These presentations are intended for those who are responsible for creating gender transition strategy in a particular location or in a particular case, utilizing software tools to take participants through a structured design program. Through a presentation of a series of alternative options, the design program customizes a communication strategy pertinent to specific populations.  The intent is to create an integrated communication strategy by the end of the session, or to produce a document which sets forth the organization’s best alternatives for other decision-makers.   There are two modules in this series:

 

1.       Co-workers Module

2.       Clients/Customers Module

    1. Co-workers – This population requires a message that gives them facility with interacting with transgender employees cooperatively on an on-going basis.  This one-hour presentation discusses communications methods and messages. Alternatives include who to include in these sessions, the size of sessions, how much background to give them regarding gender transition generally, how to explain what constitutes “inappropriate” behavior, how much leeway to give employees in regards to “inappropriate” behavior, how much to tell them about facilities usage, how much of the session to devote to cognitive and emotional barriers to acceptance, and how to handle religious, moral and lifestyle objections.   
     

    2. Clients/Customers – This population requires a message that gives them facility with interacting with transgender employees providing services.  This one-hour presentation discusses likely questions and concerns that clients or customers will have, including whether information is best delivered in person, by email or by telephone, the length of the communication, the level of management from which the information should come, how much background to give regarding gender transition generally, how to request accommodations for facilities usage, and how to assure clients or customers that work productivity will continue to remain at a high level of excellence.    

If you would like more information about these modules, please contact Jillian Weiss at (201) 684-7197 or jtwassociates@gmail.com