JTW & Associates presents three types of modules: Training modules, Policy modules and Communications modules. These are explained in detail below.
Training Modules
These presentations are intended for human resources personnel, officers, directors, managers and co-workers, utilizing software tools to explain gender transition, review pertinent company policies affecting gender identity, illustrate expected company norms, and use case studies and role playing to address likely issues, questions and concerns. There are five modules in this series:
1. Comprehensive Training
2. Management Issues Training
3. General Training
4. Train-the-Trainer
5. Customization options
1. Comprehensive
Training – This is most appropriate for HR specialists who
need to be prepared to run a gender transition project from
beginning to end. This three to four hour training module
explains gender transition, interacting with an employee in
gender transition, steps to be taken in cases of gender
transition, the 4-step mediation model, considerations for the
employee-in-transition, supervisors, construction of a written
transition plan and timeline, expected company norms, facilities
usage determinations, interaction with other company policies
(dress code, benefits, etc.), confidentiality and medical
privacy considerations, communication strategy considerations
for management, co-workers, clients, customers and vendors,
legal issues regarding protected class status, harassment
issues, and providing guidance to those with religious, moral or
lifestyle objections.
2. Management
Issues Training – This is most appropriate for
managers, supervisors, directors and officers. This two to three
hour training module addresses issues requiring managerial input
during the course of a gender transition. It includes an
explanation of gender transition, interacting with an employee
in gender transition, communication strategy considerations for
co-workers, clients, customers and vendors, construction of a
written transition plan, expected company norms, facilities
usage criteria, confidentiality and medical privacy
considerations, harassment issues, and providing guidance to
those with religious, moral or lifestyle objections.
3. General Training -
This is most appropriate for co-workers, HR generalists,
managers who are not involved in supervising the employee in
gender transition, vendors, or anyone else who wishes to get an
overview. This one to two hour training module addresses issues
pertinent to working alongside an employee in transition,
including an explanation of gender transition, company policies
affecting gender identity, interacting with an employee in
gender transition, expected company norms, facilities usage,
medical privacy considerations, harassment issues, addressing
cognitive and emotional barriers to acceptance, and where to
obtain guidance for questions or concerns.
4. Train-the-Trainer-
This is most appropriate for HR specialists who will be expected
to train other HR personnel in running a gender transition from
beginning to end. This day long seminar includes all of the
elements referred to above, as well as the information in the
communication strategy modules listed below.
5. Customization
options – There are two customization options.
GDC staff meets with personnel from appropriate departments for a one to two hour meeting to discuss the specifics of the training environment. After the meeting, the training agenda is modified according to the specifications agreed upon in the meeting. A draft is circulated to the participants and appropriate management personnel, who can then submit changes to the agenda. A final version is agreed to before the training begins.
GDC, in collaboration with management, selects 3-10 personnel from the organization. The personnel are chosen on the basis of their involvement with issues affecting gender transition in the workplace. 30 minute interviews are conducted with each to determine the issues, questions and concerns that should be emphasized in the particular training environment. After the interviews, the training agenda is modified according to the points raised. A draft is circulated to appropriate management personnel of the organization, who can then submit changes to the agenda. A final version is agreed to before the training begins.
Sample Materials
Here are sample materials for Comprehensive Training, Management Training and General Training.
These presentations are intended for those who are responsible for creating organization-wide gender transition policy, utilizing software tools to explain the business case for specific types of policy, the various policy tools available to organizational policy developers, and a discussion of specific implementation language that might be adopted. There are six modules in this series:
1. Gender identity EEO inclusion presentation
2. Gender transition policy presentation
3. Notification and mediation policy presentation
4. Draft transition plan presentation
5. Facilities usage policy presentation
6. Insurance benefits presentation
1. Gender identity EEO
inclusion presentation- This one-hour powerpoint presentation
discusses the adoption steps necessary for inclusion of “gender
identity” in EEO/AA/Diversity policy, the objections to its
inclusion and how to address them, the organizational effects of
adoption of various definitions of “gender identity” and related
terms, and the policy effect on related organizational policies
(dress codes, facilities usage, benefits, etc.).
2. Gender transition policy
presentation – This two-hour powerpoint presentation discusses
notification and mediation systems for gender transitioning
employees, specifications for draft transition plans, specifications
for co-worker meetings in cases of gender transition, drafting
facilities usage criteria, how to address insurance benefits issues,
security clearance issues, and other policy tools specific to the
environment.
3. Notification and
mediation policy presentation – This presentation discusses
policy tools ensuring that the organization is alerted to cases of
gender transition quickly and appropriately, and that a transition
plan is successfully mediated.
4. Draft transition plan
presentation – This presentation discusses policy tools for
creation of a transition plan that addresses all foreseeable issues,
including what to do if the employee is transferred, or the plan
requires modification.
5. Facilities usage policy
presentation – This presentation discusses how to create
facilities usage criteria that will accommodate all organizational
settings, including factory shop floors, production units, offices,
branches, leased facilities, and international units
6. Insurance benefits
presentation – This presentation addresses the issues raised by
exclusions for transgender-related claims. Such exclusions will
raise questions in cases of male employees who submit insurance
claims for female hormones and hysterectomies, and female employees
who submit claims for testosterone injections and prostate
problems. If and when such exclusions are removed, it may raise
questions about payment for surgical procedures that are related to
gender transition. “Medical necessity” clauses and cost estimates
for various scenarios are discussed.
Communication Strategy Modules
These presentations are intended for those who are responsible for creating gender transition strategy in a particular location or in a particular case, utilizing software tools to take participants through a structured design program. Through a presentation of a series of alternative options, the design program customizes a communication strategy pertinent to specific populations. The intent is to create an integrated communication strategy by the end of the session, or to produce a document which sets forth the organization’s best alternatives for other decision-makers. There are two modules in this series:
1. Co-workers Module
2. Clients/Customers Module
1. Co-workers – This
population requires a message that gives them facility with
interacting with transgender employees cooperatively on an on-going
basis. This one-hour presentation discusses communications methods
and messages. Alternatives include who to include in these sessions,
the size of sessions, how much background to give them regarding
gender transition generally, how to explain what constitutes
“inappropriate” behavior, how much leeway to give employees in
regards to “inappropriate” behavior, how much to tell them about
facilities usage, how much of the session to devote to cognitive and
emotional barriers to acceptance, and how to handle religious, moral
and lifestyle objections.
2. Clients/Customers – This population requires a message that gives them facility with interacting with transgender employees providing services. This one-hour presentation discusses likely questions and concerns that clients or customers will have, including whether information is best delivered in person, by email or by telephone, the length of the communication, the level of management from which the information should come, how much background to give regarding gender transition generally, how to request accommodations for facilities usage, and how to assure clients or customers that work productivity will continue to remain at a high level of excellence.
If you would like more information about these modules, please contact Jillian Weiss at (201) 684-7197 or jtwassociates@gmail.com.